Shipping and Return Policy
welcome to TruHeritage . TruHeritage is an online exclusive, luxury jewerly and accessories brand.
At TruHeritage we offer high quality and handmade African inspired fashion Our designs are inspired by the customs and traditional wear of different indigenous cultures and promotes the preservation of artisanal skills and traditional craftsmanship. And to encourage us to love our African Heritage
What influences TruHeritage?
Being proud of my African heritage and culture ,my goal is to offer a modern twist to ethnic jewelry clothing and accessories, in a unique fusion of tradition and contemporary style.
Our mission is to provide our customers with a wide selection of high quality handcrafted products while creating income opportunities for people in developing countries .
OUTSIDE OF THE US
We ship to customers all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. It usually takes 6-10 business days to arrive in your country depending on the carrier however, in some instances, delivery may be delayed depending on your country's customs. It also depends on what delivery method you select. We are not responsible for applicable customs fees, import duties, taxes, or any other charges
WE SHIP WORLDWIDE.
The shipping method you select and pay DOES NOT INCLUDE CUSTOMS AND TAXES THAT WILL BE CHARGED BY YOUR COUNTRY.
Your order is shipped with import fees, taxes and customs unpaid. Any customs or import duties charged once the order reaches its destination country and must be paid by the recipient of the order. We have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country - we'd recommend that you contact your local customs office for further information. We cannot refund purchases due to import/customs charges.
If you refuse a package because of customs fees and the shipping courier returns the package the charges will be deducted from your credit including the original shipping charges.